Our Landscaping Process

At the bottom of this page, you’ll find the opportunity to schedule a free consultation with our team.

We encourage you to explore all 8 Steps for Landscape and Hardscape Design & Installation at Himmel’s Landscape & Garden Center

One of Himmel’s friendly and professional designers will meet with you at your home during the scheduled time frame to discuss the project. 

After the consultation, the fun begins. The designer will take into consideration all of the measurements, notes, photos, and other details conveyed during the site visit to develop a written proposal. Additional research is typically required, especially for larger projects or to source special material. Our goal is a 2-week turnaround time to submit a proposal, although this is variable based on workload and project complexity.

The written proposal will include a project summary, scope of work, tentative schedule, cost and payment terms, warranty information, and if requested, will be broken down into project phases.

We do not include a 3D design with the proposal package. Formal designs are outsourced, and available for an additional fee. However, we are happy to provide a simple sketch or rendering upon request.

Pro Tip… Talk to us! If you have a budget in mind, let us know so we can work to accommodate your wishes within those constraints. Ask us about our payment plans or easy financing! If you are on a short timeline for project completion, please make it clear so the designer assigned can work to expedite the process. If you think of an additional detail or see a plant that you love and want to include in the design, don’t hesitate to provide additional feedback!

The proposal will be conveyed to the client via email for review and discussion. It is not uncommon to go through several revisions before mutually agreeing on a final version. Once the final proposal has been approved, we will administer a formal contract for signature, collect a deposit, schedule a firm start date, and order material!

Pro Tip… We like to say a proposal is a conversation starter. We believe communication is critical for a successful relationship with our clients. Don’t hesitate to ask additional questions or provide feedback!

Before the scheduled installation, our team will conduct a pre-installation checklist to confirm all necessary tasks are completed. We take pride in ensuring safe and smooth project execution. Tasks may include application for a permit, coordinating with Miss Utility to mark all utilities prior to digging, or scheduling a site audit with our Landscape Supervisor to assess conditions and outline project phases.

Once we are certain our checklist is complete, we will proceed with installation. You can expect our friendly and detail-oriented crew to arrive between 8-9AM the morning of the scheduled installation date. Crews are made up of a foreman and 2 or 3 crew members, who will have been apprised of the scope of work and come prepared for a professional and efficient installation. Depending on the scope of work, a supervisor may assist the foreman with initial job setup.

Throughout the duration of the project, a supervisor will stop by to check in and assess progress with the foreman and crews. The team will stop for a 30-minute lunch break and any additional breaks as determined by the foreman. Should any change in the scope of work arise, expect the crew to halt work until an agreement has been made between the client and the designer. Changes to the scope of work could include repairs or additional work requested.

Don’t be shy… If you have questions about the process, plant layout, or any other detail, just ask! It is not uncommon to ask questions or make changes mid-process. The best and fastest approach is to ask the foreman to stop work, and then contact Candice or the designer you worked with to clarify the request. We will communicate with our installation team to quickly resolve any issues or questions so we can get back to work.

Once the foreman is satisfied that the job is complete, the crews will pack up tools, haul away any leftover debris, and conduct a final walk through. Depending on the complexity of the installation and the scope of work, a supervisor may conduct a scheduled walk through with the client. The goal of the walk through is to ensure the scope of work is completed to the clients’ satisfaction.

After completion, Candice will send aftercare instructions and collect the final balance due.

Remember… Communication is critical for developing a successful relationship. If you don’t fully understand plant care, hardscape maintenance, or watering instructions, ask for clarification. We are committed to the success of our installation, and your investment, and will demonstrate that by cultivating an ongoing conversation.

The several weeks following landscape installation are critical to ensure long term health and successful growth of the plant material. Follow aftercare instructions to the best of your ability. Your new installation comes with a warranty. Make sure to review the terms and conditions of the warranty. Contact us as soon as possible if you notice any issues so that we can address them quickly and efficiently. Let us know if you are having trouble keeping the plants watered or cared for so that we can discuss watering or maintenance solutions.

Our goal is to provide for all of your landscape and hardscape needs and gain a customer for life. With clear communication and mutual respect, we can reach a shared goal of transforming your yard into a uniquely beautiful habitat.

Finally… If you like our work, tell your friends and neighbors! Share a review on social media, Yelp, or Google. There is nothing that warms our heart more than earning a positive review or referral.